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Meet the Team

There may be other insurance and financial services providers around; but none are quite like us. We have long standing partnerships with some of the most prestigious healthcare organisations in the UK; British Medical Association, British Dental Association, British Veterinary Association, Association of Optometrists amongst many others.

Introducing

The FlexiPlan Team

Paul Short
Managing Director

Paul has been working at Lloyd & Whyte since 2017 after leaving a national insurance brokers. He has been working in Membership Plans since then and meets with our association partners regularly to understand association members needs better. 

Paul spends time on the cricket pitch, running and watching both Plymouth Argyle and Somerset CCC

Simon Dyke Dip CII
Membership Plans Development Manager

I have 20 years insurance experience within the healthcare sector and have gained the Diploma in Insurance qualification. I have been part of the membership plans team since 2015 working closely with our practices, helping and advising on dental and pet healthcare plans to make sure their needs and the needs of their patients are met. I believe that understanding people and their business is the key to success. I also manage our regional representatives ensuring they have the knowledge to deliver the best advice and guidance to our clients. I love spending time with my wife Laura, two children Alex & Darcy and our 3 dogs, Alan, Norman and Beryl. I am also a very keen golfer and enjoy watching all sports.  

Kim Harris Dip CII
Membership Plans Manager

I have 13 years insurance experience within the healthcare sector and have gained the Diploma in Insurance qualification. I have previously dealt with both personal and commercial lines insurances, joining the Membership Plans team in 2022.

I am passionate about delivering the highest level of service to our clients, whilst building trust and rapport with our practices. I also enjoy delivering training and ensuring our people are knowledgeable in their field. 

In my spare time I enjoy going on scenic walks with my whippet cross, Wally, and socialising enjoying good food. 

Kim Rimmer
Regional Relationship Manager

I am a regional relationship manager based in Oswestry, Shropshire with over 15 years’ experience in the Financial Services Industry. My background prior to joining Lloyd & Whyte was in finance, business, and client relationship management. I specialise in payment plans for Dental & Veterinary practices and I believe understanding your business and its unique circumstances is crucial to success. I thoroughly enjoy working with our dental and veterinary practices and I am passionate about supporting our clients to achieve their business objectives.

Outside of work I am wife to Paul and Mummy to our children, Ted and Henry, we also live with our pampered cocker spaniel Maggie. In my spare time I love music, spending time on the Welsh coast, family holidays in the sun and having fun with friends.

Clare Morgan
Regional Relationship Manager

I bring with me to Lloyd & Whyte a wealth of experience and transferrable skills from over 15 years in sales and business development gained from my time in the Pharmaceutical and Healthcare sectors. The last 2 years I have worked in the Training and Recruitment sector working with businesses and the communities in my local region to develop their organisations and invest time in their staff so they too can achieve their own personal goals. This was a new industry to me but I thoroughly enjoyed and embraced the challenge, I’ve met some lovely people along the way and developed and experienced new ways of working. I’m really looking forward to learn more about Lloyd & Whyte and to work with Simon and the team on making our division of the business an even greater success! In my spare time I like to enjoy sports, shopping (who doesn’t), trips out and holidays with my family.

George Whiting
Membership Plans Adviser

I have 10 years customer service experience and joined Lloyd & Whyte in February 2020. 

I specialise in our FlexiSwitch process and also help our practices and their patients with any queries they may have.

I support Yeovil Town FC and I love spending time with my daughter Eddie and son Rex who keep me very busy and active. 

Rachel Callicott
Membership Plans Adviser

I have been a membership plans adviser since January 2022.  I have 20 years plus experience in Customer Service including public and private sector.

I specialise in membership plans for dentist and vets, helping both practices and patients.

I have 2 grown up children, 2 dogs and I love fitness and nutrition. 

Rebecca Newberry
Membership Plans Administrator

I have worked with Lloyd & Whyte overall for nearly 5 years, starting off as an apprentice. I initially joined the Membership Plans Team as their Administrator 4 years ago. 

I specialise in delivering excellent customer service to our practices that we look after, and also provide professional support and advice.  I pride myself on attention to detail and supporting the team where I can.

I enjoy being in the outdoors and going on walks. Also I love spending quality time with family and friends. 

Marita Taylor
Membership Plans Adviser

I have 5 years’ experience in the Payment Plans team.

I enjoy dealing with customers to provide and meet their needs and demands. I pride myself on being able to build strong relationships with practices and being able to offer support and guidance to them whilst they grow their plans.

I am a keen supporter of local eateries and enjoy seeing live bands, and shows.

Phoebe Hesp CII
Membership Plans Adviser

I have 7 years’ experience within the plans Veterinary and Dental Healthcare sector. 

I pride myself on delivering both a professional and friendly customer service whilst helping with the day to day administration of Pet & Dental plans. Working with clients on a one-to-one basis enables me to build a mutual trust and comprehensive understanding of their needs. I have achieved my CII qualification and have a background in both insurance and advertising.

In my spare time I can often be found running after my spirited toddler and our flock of sheep within the picturesque Exmoor countryside.

Jasmine Cole
Membership Plans Administrator

I joined Lloyd & Whyte in August 2023 after deciding to have a change in employment to gain new skills. Previous to joining Lloyd & Whyte I worked in animal care and have previous experience in customer care & hospitality.

Outside of working I enjoy spending time with family & friends, going on scenic routes with my dogs and attending dog shows.

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