Patient Benefit Included for registered patients who are members of your payment plan

Worldwide Accident & Emergency Dental Benefits

The Registered Practice holds an insurance policy covering registered patients who are members of its payment plan. This benefit provides valuable support in the event of accidental oral injury or when emergency dental treatment is needed.

Worldwide emergency treatment cover
Up to £12,000 accident-related treatment
Includes hospital and oral cancer benefit
Download claim form
What’s Included

Designed to support patients when treatment cannot wait

This benefit is intended to provide reassurance and financial support when emergency treatment is required or when dental injury occurs following an accident.

Key cover highlights

  • Emergency dental treatment cover available worldwide
  • Cover for treatment following an accident at the Registered Practice
  • Cash benefits for hospital admission and oral cancer diagnosis
  • Additional support for permanent facial disfigurement following an accident

Emergency Treatment

Covers emergency dental treatment worldwide when the patient is unable to access their Registered Practice, or when treatment is needed at the Registered Practice outside normal opening hours.

  • Worldwide emergency dental cover
  • Out-of-hours treatment included
  • May extend to phone triage services where available
  • Patients should retain receipts and treatment details when making a claim

Treatment Following an Accident

Covers treatment required as the result of an accident, provided the treatment is carried out at the Registered Practice.

  • Claims can be made up to 18 months after the accident
  • Treatment must be carried out at the Registered Practice
  • Benefit available up to the policy limit

Hospital Benefit

A cash benefit is payable where a patient is admitted to hospital for dental treatment under the care of a Specialist.

  • £150 per 24 hours
  • For eligible dental-related hospital admission
  • Specialist care requirement applies

Oral Cancer & Facial Disfigurement

Additional cash benefits are available in the event of a qualifying oral cancer diagnosis or permanent facial disfigurement resulting from an accident.

  • £3,000 cash benefit upon diagnosis of oral cancer by a Specialist
  • Cash benefit for permanent facial disfigurement
  • Benefit level depends on severity of scarring
Important Information

Benefit limits and key exclusions

Please refer to the full policy wording for complete details. The information below is intended as a helpful summary only.

Benefit Limits

  • Emergency dental treatment: up to £500 per incident
  • Emergency dental treatment annual limit: £2,000
  • Treatment following an accident: up to £12,000
  • Hospital benefit: £150 per 24 hours
  • Oral cancer benefit: £3,000

Key Exclusions

  • The first £10 of each emergency treatment or accident claim
  • Costs above the stated policy limits
  • Emergency treatment at the Registered Practice during normal opening hours
  • Injury caused by foodstuffs, normal wear and tear or mouth jewellery
  • Self-inflicted injury
  • Injuries sustained during boxing, martial arts, rugby or shinty unless appropriate mouth protection is worn
  • Cosmetic treatment
  • Damage not apparent within seven days of the date of impact
Making a Claim

How the claims process works

Where eligible emergency treatment is received, the patient should pay for the treatment, keep all receipts and ensure treatment details are retained. Claims should then be submitted through the Registered Practice.

1. Receive Treatment

Arrange the necessary emergency treatment and ensure details of the treatment provided are recorded.

2. Keep Receipts

Retain receipts and any supporting documentation, including itemised treatment information where possible.

3. Submit via Practice

Complete the claim form and submit the claim through the Registered Practice for review and processing.

Documents

Policy documents and claim form

Download the official documents relating to this benefit below.

Claim Form

Download the claim form required to submit an Accident & Emergency Dental Benefits claim.

Download claim form

Policy Wording

View the full policy wording, including terms, conditions, limits and exclusions.

View policy wording

Privacy Notice

Read the privacy notice for further information about how personal data is handled.

View privacy notice
Testimonials

What our clients say

We are proud to support practices with a service that is efficient, knowledgeable and easy to work with.

“With Lloyd & Whyte, we have made a huge cost saving, but have also been pleasantly surprised by their high standard of customer service and efficiency. We would highly recommend them.”

Luke Wordley
Business Manager, The Borough Dental Practice

“Lloyd & Whyte have been great and supportive every step of the way, from the introductory staff training day at the practice all the way through my first year.”

Dr Robert Zabihi
Practice Owner, Pinner Dental

Need help with a claim or want to speak to the team?

Download the claim form, review the policy wording, or get in touch with the FlexiPlan team for further support.

Download claim form